Online Dispute
Resolution
Our online dispute resolution services revolutionise the way disputes are managed and resolved. We are the first business in Scotland to bring together a panel of dispute resolvers comprising mediators and arbitrators, specifically designed online dispute resolution schemes and easy to use market leading purpose-built ODR technology. The resolution process is flexible, efficient and cost-effective.
Online Dispute
Resolution
Our online dispute resolution services revolutionise the way disputes are managed and resolved. We are the first business in Scotland to bring together a panel of dispute resolvers comprising mediators and arbitrators, specifically designed online dispute resolution schemes and easy to use market leading purpose-built ODR technology. The resolution process is flexible, efficient and cost-effective.
Doing Disputes Differently
Access to justice is problematic for many businesses, organisations and individuals. Taking a dispute to court can be very time consuming, costly, slow and uncertain. Legal costs are very often disproportionate to the value of the claim. Alternative dispute resolution (ADR) has many advantages over court action (litigation), but traditional face-to-face ADR remains cost-prohibitive for many disputes. Litigation, even for sizeable claims in the commercial courts, is often disproportionately expensive. In the current climate of challenging economic conditions, court backlogs and social distancing, businesses need now more than ever, fast, efficient and cost-effective ways of resolving disputes.
Doing Disputes Differently
Access to justice is problematic for many businesses, organisations and individuals. Taking a dispute to court can be very time consuming, costly, slow and uncertain. Legal costs are very often disproportionate to the value of the claim. Alternative dispute resolution (ADR) has many advantages over court action (litigation), but traditional face-to-face ADR remains cost-prohibitive for many disputes. Litigation, even for sizeable claims in the commercial courts, is often disproportionately expensive. In the current climate of challenging economic conditions, court backlogs and social distancing, businesses need now more than ever, fast, efficient and cost-effective ways of resolving disputes.
Why choose us?
Flexible and efficient processes
Fixed fees or predictable costs
Easy to use and secure technology
Legally binding agreement or decision
What we do
Mediation
The parties decide the outcome for themselves
An opportunity to explore creative solutions that could not be granted by a court
Solutions can preserve, restore or enhance the parties’ relationship
Any agreement is recorded in writing and once signed is legally binding
Arbitration
An independent and impartial arbitrator with expertise in the subject matter of the dispute is appointed by the parties
The arbitrator imposes a legally binding and enforceable decision, which has the same effect as a court judgment
The process and dispute are kept private and confidential
Med-Arb
The process starts with mediation but switches to arbitration for a legally binding decision if an agreed outcome is not reached at mediation
Arb-Med
The process starts with arbitration, but the parties have the flexibility of turning to mediation at suitable points in the arbitration process
Squaring Circles
PHILOSOPHICAL MEANING – to see equally in four directions – up, down, in and out
METAPHORICAL MEANING – attempting anything that seems impossible
Squaring Circles
PHILOSOPHICAL MEANING - to see equally in four directions - up, down, in and out
METAPHORICAL MEANING - attempting anything that seems impossible