Online Dispute
Resolution

Our online dispute resolution services revolutionise the way disputes are managed and resolved. We are the first business in Scotland to bring together a panel of dispute resolvers comprising mediators and arbitrators, specifically designed online dispute resolution schemes and easy to use market leading purpose-built ODR technology. The resolution process is flexible, efficient and cost-effective.

 

Online Dispute
Resolution

Our online dispute resolution services revolutionise the way disputes are managed and resolved. We are the first business in Scotland to bring together a panel of dispute resolvers comprising mediators and arbitrators, specifically designed online dispute resolution schemes and easy to use market leading purpose-built ODR technology. The resolution process is flexible, efficient and cost-effective.

Doing Disputes Differently

Access to justice is problematic for many businesses, organisations and individuals. Taking a dispute to court can be very time consuming, costly, slow and uncertain. Legal costs are very often disproportionate to the value of the claim. Alternative dispute resolution (ADR) has many advantages over court action (litigation), but traditional face-to-face ADR remains cost-prohibitive for many disputes. Litigation, even for sizeable claims in the commercial courts, is often disproportionately expensive. In the current climate of challenging economic conditions, court backlogs and social distancing, businesses need now more than ever, fast, efficient and cost-effective ways of resolving disputes.

 

 

 

 

 

 

Doing Disputes Differently

Access to justice is problematic for many businesses, organisations and individuals. Taking a dispute to court can be very time consuming, costly, slow and uncertain. Legal costs are very often disproportionate to the value of the claim. Alternative dispute resolution (ADR) has many advantages over court action (litigation), but traditional face-to-face ADR remains cost-prohibitive for many disputes. Litigation, even for sizeable claims in the commercial courts, is often disproportionately expensive. In the current climate of challenging economic conditions, court backlogs and social distancing, businesses need now more than ever, fast, efficient and cost-effective ways of resolving disputes.

 

Why choose us?

Flexible and efficient processes

Fixed fees or predictable costs

Easy to use and secure technology

Legally binding agreement or decision

What we do

Mediation

The parties decide the outcome for themselves

An opportunity to explore creative solutions that could not be granted by a court

Solutions can preserve, restore or enhance the parties’ relationship

Any agreement is recorded in writing and once signed is legally binding

Arbitration

An independent and impartial arbitrator with expertise in the subject matter of the dispute is appointed by the parties

The arbitrator imposes a legally binding and enforceable decision, which has the same effect as a court judgment

The process and dispute are kept private and confidential

 

Med-Arb

The process starts with mediation but switches to arbitration for a legally binding decision if an agreed outcome is not reached at mediation

Arb-Med

The process starts with arbitration, but the parties have the flexibility of turning to mediation at suitable points in the arbitration process            

ADR: get one jump ahead

Scotland is still waiting for legislation supporting the use of mediation in civil disputes, but contract drafters can improve their client's position through dispute resolution provisions One of my...

ODR: The Next Leap Forward

John F Kennedy famously stated in 1959: “When written in Chinese, the word 'crisis' is composed of two characters – one represents danger and one represents opportunity.” (The quote has been...

Squaring Circles

PHILOSOPHICAL MEANING – to see equally in four directions – up, down, in and out
METAPHORICAL MEANING – attempting anything that seems impossible

Squaring Circles

PHILOSOPHICAL MEANING - to see equally in four directions - up, down, in and out
METAPHORICAL MEANING - attempting anything that seems impossible